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Evaluation Concerns

Evaluation Concerns

It depends on the requirements set by the receiving institution. Please contact the receiving institution (e.g. U.S. school, professional board, employer, government agency) to find out if you need a Course by Course Evaluation. It is usually required for admission to an institution and teaching credentials.

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Usually, all the recognized credentials you provided will be evaluated and included in your report, but ERES reserves the right to not evaluate documents from certain institutions. The basic price only covers up to 3 programs and additional fee may apply if there are more.

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Unfortunately, we have to include all the programs you provided on one report since our report is advisory in nature and can’t remove certain credentials due to any objective or purpose that is motivated by applicant’s request.

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Yes, if you select to confirm your unofficial report before we process the official report when you apply in our online portal, you are requested to confirm the result first so we can process the official report. It may extend the completion time of your evaluation.

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Please sign in your account on our website and locate your evaluation detail, the download button is on the right top corner.

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There is a 60 days grace period from the date your evaluation is issued, and you may contact edu@eres.com with your ERES ref#, name and concerns. If the issue is regarding a typo or any error we made, revision fee will be waived within this period. Otherwise, additional revision fee may apply.

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If an applicant disagrees with the evaluation, they are instructed to place their concerns in writing for the evaluator and review committee to determine if any changes are justified. In some cases, additional documentation may be required to substantiate the client's claim. Once ERES has all the necessary documents, the appeal decision will be made within one week or less, and if justified, the evaluation will be changed. If not, the client will be notified in writing with and explanation.

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Still have questions?

Contact us at ERES corporate office located in Fairfield, CA or send an email to us.

Contact Info

Still have questions?

Contact us at ERES corporate office located in Fairfield, CA or send an email to us.

Contact Info

Start Now

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ERES

Educational Records Evaluation Service helps Non-US educated individuals to receive their US equivalences with our credential evaluation reports.

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